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Wise Heating & Air Conditioning – Terms & Conditions

A legal disclaimer

1. Payment Terms

  • All invoices are due upon receipt unless otherwise specified in writing.

  • Jobs quoted may require a minimum of 50% down payment to begin work, with the remaining balance due upon delivery of equipment to the job site or upon substantial completion of labor, whichever occurs first.

2. Late Fees

  • Payments not received within 30 days of the invoice date will incur a late fee of 5% of the outstanding balance.

  • Payments not received within 60 days will incur a late fee of 10% of the outstanding balance.

  • Payments not received within 90 days will incur a late fee of 15% of the outstanding balance, and Wise Heating & Air Conditioning reserves the right to pursue collections, legal action, or other remedies to recover unpaid amounts.

  • Customer shall also be responsible for all reasonable costs of collection, including but not limited to attorney’s fees, court costs, and third-party collection agency fees.

3. Ownership of Equipment

  • Any equipment installed by Wise Heating & Air Conditioning remains the property of Wise Heating & Air Conditioning until paid for in full.

  • In the event of non-payment, Wise Heating & Air Conditioning reserves the right to reclaim, remove, or disable installed equipment to satisfy unpaid balances, subject to applicable law.

4. Quotes & Estimates

  • All written quotes are valid for 15 days unless otherwise stated.

  • Quotes are subject to change if equipment or material costs increase prior to job approval.

5. Warranty & Manufacturer Coverage

  • Manufacturer warranties apply only to covered parts and equipment as specified by the manufacturer.

  • Labor, refrigerant, freight, pickup/return of warranty parts, and additional materials are not covered under manufacturer warranties unless otherwise stated in writing by Wise Heating & Air Conditioning.

6. Scheduling & Delays

  • While every effort will be made to begin and complete work on schedule, Wise Heating & Air Conditioning is not liable for delays caused by back-ordered equipment, freight carriers, weather, labor shortages, or circumstances beyond our control.

7. Limitation of Liability

  • Wise Heating & Air Conditioning is not responsible for damage resulting from pre-existing conditions, improper electrical supply, clogged drain lines, inadequate ductwork, or failure of non-replaced components connected to the serviced system.

8. Acceptance of Terms

  • By approving a quote, scheduling service, or receiving equipment/labor from Wise Heating & Air Conditioning, the customer agrees to these Terms & Conditions.

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